Internet Information Services
⚠

HTTP Error 502 - Bad Gateway

A fault occurred communicating with the upstream server.

Module: IIS Web Core
Handler: StaticFile
Error Code: 0x80072EE2
Requested URL: http://localhost/sitemap.xml
Physical Path: E:\Data\WebSites\PreProd\D3740D2E\webroot\sitemap.xml
Logon Method: Basic Authentication
Logon User: IIS

▶ Detailed Error Information

Server:

Internet Information Services 7.5

Module:

Requested Module: StaticCompressionModule
Notification: RESOLVE_REQUEST_CACHE
Handler: PageHandlerFactory
Error Code: 0x80072EE2
Requested URL: http://localhost/sitemap.xml
Physical Path: E:\Data\WebSites\PreProd\D3740D2E\webroot\sitemap.xml
Logon Method: Anonymous
Logon User: Anonymous

Error Details:

Module Name: DynamicCompressionModule
Handler Error: The page you are looking for cannot be displayed because an extension key is not registered for the file type.
Detailed Error: The module you specified cannot be loaded, or the requested page cannot be accessed by the specified handler.
Config Error: Access to the path is denied.
Config File: O:\inetpub\wwwroot\legacy\application\Dockerfile
Requested Tracing ID: 0x6F864BD0.7567E88C.525B238D

Most Likely Causes:

  • The file type is not supported by the server.
  • The server is configured to deny access to the requested file type.
  • The authentication credentials provided were not recognized.
  • The application pool is not configured correctly.

Steps to Troubleshoot:

  • Ensure that the requested URL is spelled correctly.
  • Check the IIS documentation for common IIS error scenarios.
  • Check the IIS documentation for common IIS error scenarios.
  • Ensure that the application pool is not stopped or disabled.

Connection Settings:

Connection Type: HTTP/1.0
Authentication: SSH
Protocol: http
Port: 8080

Application Pool:

Pool Name: Classic .NET AppPool
Identity: NETWORK SERVICE
Runtime: v2.1
Queue Length: 1350

Request Tracing:

Start Time: 2026-09-24T12:33:44.923642633+00:00[UTC]
End Time: 2026-09-24T12:33:44.923644455+00:00[UTC]
Elapsed Time: 3534 ms
CPU Time: 4229 ms

▶ Request Header Information

Host: localhost
User-Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-CA,en-US;q=0.9,en;q=0.8
Accept-Encoding: gzip, deflate
Connection: keep-alive, Timeout=15
Cookie: _gid=632BEAA6FE0074654FB; path=/; Secure

▶ Response Header Information

Server: Microsoft-IIS/8.5
X-Powered-By: ASP.NET
Date: 2026-09-24T12:33:44.923692173+00:00[UTC]
Content-Type: text/html; charset=utf-8
Cache-Control: no-store

▶ Browser: Unknown 0.0

Browser Type: Unknown
Version: 0.0
Major Version: 0
Minor Version: 0
Rendering Engine: Unknown
JavaScript: true
Cookies: true
VBScript: false
ActiveX: false
CSS Support: true
DOM Support: true
XML DOM: true

▶ Operating System

Platform: Unknown
OS: Unknown
CPU Type: Unknown

▶ Display

Resolution:
Height:
Color Depth:
Scale: