Internet Information Services
⚠

HTTP Error 504 - Gateway Timeout

The server did not respond in a timely fashion.

Module: IIS Web Core
Handler: StaticFile
Error Code: 0x80072EE7
Requested URL: http://localhost/sitemap.xml
Physical Path: G:\Web\UAT\1943DA1C\wwwroot\sitemap.xml
Logon Method: Windows Authentication
Logon User: Anonymous

▶ Detailed Error Information

Server:

Internet Information Services 7.5

Module:

Requested Module: IsapiFilterModule
Notification: AUTHENTICATE_REQUEST
Handler: UrlRoutingHandler
Error Code: 0x80072EE7
Requested URL: http://localhost/sitemap.xml
Physical Path: G:\Web\UAT\1943DA1C\wwwroot\sitemap.xml
Logon Method: Anonymous
Logon User: Anonymous

Error Details:

Module Name: DefaultDocumentModule
Handler Error: Handler has a module error such as out-of-process or managed pipeline mode error.
Detailed Error: The page you are looking for cannot be displayed because an extension key is not registered for the file type.
Config Error: The configuration section 'system.webServer' cannot be read because it is missing a section declaration.
Config File: G:\inetpub\wwwroot\docker-compose.yml
Requested Tracing ID: 0xA28D4F95.28544718.D4DC79C3

Most Likely Causes:

  • The requested URL was not found on this server.
  • The authentication credentials provided were not recognized.
  • The authentication credentials provided were not recognized.
  • The server is configured to deny access to the requested file type.

Steps to Troubleshoot:

  • Check the application pool configuration and identity.
  • Create a tracing rule to track failed requests for this HTTP status code.
  • Review the Web.config file for syntax errors.
  • Review the server logs for more detailed error information.

Connection Settings:

Connection Type: HTTP/1.1
Authentication: Password+2FA
Protocol: ftp
Port: 8000

Application Pool:

Pool Name: AppPool
Identity: IIS APPPOOL\ProductionPool
Runtime: v4.0
Queue Length: 260

Request Tracing:

Start Time: 2026-09-17T17:29:17.44383369+00:00[UTC]
End Time: 2026-09-17T17:29:17.443835013+00:00[UTC]
Elapsed Time: 3209 ms
CPU Time: 302 ms

▶ Request Header Information

Host: localhost
User-Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Language: en-GB,en-US;q=0.9,en;q=0.8
Accept-Encoding: br, gzip, deflate
Connection: keep-alive, Timeout=15
Cookie: _ym_d=A360695D6D; path=/; HttpOnly; Secure; user_pref=473D1B8720EBD; Path=/; HttpOnly; s_cc=9E8B7F40359C660F; path=/; HttpOnly; SameSite=Strict

▶ Response Header Information

Server: Microsoft-IIS/10.0
X-Powered-By: ASP.NET; ASP.NET Core; Node.js
Date: 2026-09-17T17:29:17.443845753+00:00[UTC]
Content-Type: text/html; charset=ISO-8859-1
Cache-Control: no-cache, no-store, must-revalidate

▶ Browser: Unknown 0.0

Browser Type: Unknown
Version: 0.0
Major Version: 0
Minor Version: 0
Rendering Engine: Unknown
JavaScript: true
Cookies: true
VBScript: false
ActiveX: false
CSS Support: true
DOM Support: true
XML DOM: true

▶ Operating System

Platform: Unknown
OS: Unknown
CPU Type: Unknown

▶ Display

Resolution:
Height:
Color Depth:
Scale: