HTTP Error 502 - Bad Gateway
A fault occurred communicating with the upstream server.
| Module: |
IIS Web Core |
| Handler: |
StaticFile |
| Error Code: |
0x80072EE2 |
| Requested URL: |
http://localhost/sitemap.xml |
| Physical Path: |
M:\inetpub\domains\PreProd\4849F357\site\sitemap.xml |
| Logon Method: |
Unknown |
| Logon User: |
Unknown |
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Detailed Error Information
Server:
| Internet Information Services 10.0 |
Module:
| Requested Module: |
HttpRedirectionModule |
| Notification: |
AUTHORIZE_REQUEST |
| Handler: |
ExtensionlessUrlHandler |
| Error Code: |
0x80072EE2 |
| Requested URL: |
http://localhost/sitemap.xml |
| Physical Path: |
M:\inetpub\domains\PreProd\4849F357\site\sitemap.xml |
| Logon Method: |
Anonymous |
| Logon User: |
Anonymous |
Error Details:
| Module Name: |
IIS Web Core |
| Handler Error: |
The page cannot be displayed because an internal server error has occurred. |
| Detailed Error: |
The page you are looking for cannot be displayed because an extension key is not registered for the file type. |
| Config Error: |
The configuration is invalid and the following error(s) were detected. |
| Config File: |
O:\inetpub\wwwroot\admin\dashboard\Web.config |
| Requested Tracing ID: |
0x031A1405.E5F2F232.C9E60289 |
Most Likely Causes:
- The handler mapping for the requested file type is not configured.
- The file permissions do not allow access to the requested resource.
- The requested resource is restricted by access rules.
- The authentication credentials provided were not recognized.
Steps to Troubleshoot:
- Verify that the file exists and has the correct permissions.
- Ensure that the application pool is not stopped or disabled.
- Check the authentication settings for the application.
- Check the application pool configuration and identity.
Connection Settings:
| Connection Type: |
HTTP/1.0 |
| Authentication: |
Password |
| Protocol: |
ftp |
| Port: |
53 |
Application Pool:
| Pool Name: |
IntegratedAppPool |
| Identity: |
IIS APPPOOL\SitePool |
| Runtime: |
v4.2 |
| Queue Length: |
2280 |
Request Tracing:
| Start Time: |
2026-09-26T19:45:59.148772111+00:00[UTC] |
| End Time: |
2026-09-26T19:45:59.148774075+00:00[UTC] |
| Elapsed Time: |
7684 ms |
| CPU Time: |
4967 ms |
▶
Browser: Unknown 0.0
| Browser Type: |
Unknown |
| Version: |
0.0 |
| Major Version: |
0 |
| Minor Version: |
0 |
| Rendering Engine: |
Unknown |
| JavaScript: |
true |
| Cookies: |
true |
| VBScript: |
false |
| ActiveX: |
false |
| CSS Support: |
true |
| DOM Support: |
true |
| XML DOM: |
true |
▶
Operating System
| Platform: |
Unknown |
| OS: |
Unknown |
| CPU Type: |
Unknown |
▶
Display
| Resolution: |
|
| Height: |
|
| Color Depth: |
|
| Scale: |
|