HTTP Error 500 - Internal Server Error
Handler has a module error such as out-of-process or managed pipeline mode error.
| Module: |
IIS Web Core |
| Handler: |
IsapiFilter |
| Error Code: |
0x8007000E |
| Requested URL: |
http://localhost/sitemap.xml |
| Physical Path: |
K:\Web\Beta\CDF9B155\httpdocs\sitemap.xml |
| Logon Method: |
SSO |
| Logon User: |
IIS |
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Detailed Error Information
Server:
| Internet Information Services 8.5 |
Module:
| Requested Module: |
OutputCacheModule |
| Notification: |
CHECK_ACCESS |
| Handler: |
ExtensionlessUrlHandler |
| Error Code: |
0x8007000E |
| Requested URL: |
http://localhost/sitemap.xml |
| Physical Path: |
K:\Web\Beta\CDF9B155\httpdocs\sitemap.xml |
| Logon Method: |
Anonymous |
| Logon User: |
Anonymous |
Error Details:
| Module Name: |
OutputCacheModule |
| Handler Error: |
The specified application pool is not configured to run classic .NET pipeline mode. |
| Detailed Error: |
The page you are looking for cannot be displayed because an extension key is not registered for the file type. |
| Config Error: |
There is a syntax error in the configuration file. |
| Config File: |
O:\inetpub\wwwroot\services\auth\administration.config |
| Requested Tracing ID: |
0xC37C22CB.F1D22A4B.31C4B7B0 |
Most Likely Causes:
- The requested page requires a valid authentication token.
- The file permissions do not allow access to the requested resource.
- The requested URL was not found on this server.
- The server is configured to deny access to the requested file type.
Steps to Troubleshoot:
- Review the URL authorization rules for the application.
- Ensure that the requested URL is spelled correctly.
- Verify that the file exists and has the correct permissions.
- Create a tracing rule to track failed requests for this HTTP status code.
Connection Settings:
| Connection Type: |
HTTP/1.0 |
| Authentication: |
2FA |
| Protocol: |
http |
| Port: |
80 |
Application Pool:
| Pool Name: |
ASP.NET v4.0 |
| Identity: |
IIS APPPOOL\DevPool |
| Runtime: |
v4.2 |
| Queue Length: |
1580 |
Request Tracing:
| Start Time: |
2026-09-21T12:34:27.613872145+00:00[UTC] |
| End Time: |
2026-09-21T12:34:27.613873819+00:00[UTC] |
| Elapsed Time: |
9677 ms |
| CPU Time: |
4920 ms |
▶
Browser: Unknown 0.0
| Browser Type: |
Unknown |
| Version: |
0.0 |
| Major Version: |
0 |
| Minor Version: |
0 |
| Rendering Engine: |
Unknown |
| JavaScript: |
true |
| Cookies: |
true |
| VBScript: |
false |
| ActiveX: |
false |
| CSS Support: |
true |
| DOM Support: |
true |
| XML DOM: |
true |
▶
Operating System
| Platform: |
Unknown |
| OS: |
Unknown |
| CPU Type: |
Unknown |
▶
Display
| Resolution: |
|
| Height: |
|
| Color Depth: |
|
| Scale: |
|