Internet Information Services

HTTP Error 500 - Internal Server Error

Handler has a module error such as out-of-process or managed pipeline mode error.

Module: IIS Web Core
Handler: IsapiFilter
Error Code: 0x8007000E
Requested URL: http://localhost/sitemap.xml
Physical Path: E:\Sites\Sandbox\403DFAF0\site\sitemap.xml
Logon Method: Unknown
Logon User: www-http

Detailed Error Information

Server:

Internet Information Services 7.5

Module:

Requested Module: DynamicCompressionModule
Notification: RESOLVE_REQUEST_CACHE
Handler: PageHandlerFactory
Error Code: 0x8007000E
Requested URL: http://localhost/sitemap.xml
Physical Path: E:\Sites\Sandbox\403DFAF0\site\sitemap.xml
Logon Method: Anonymous
Logon User: Anonymous

Error Details:

Module Name: RequestMonitorModule
Handler Error: Handler has a module error such as out-of-process or managed pipeline mode error.
Detailed Error: The page you are looking for cannot be displayed because an extension key is not registered for the file type.
Config Error: Invalid configuration key value.
Config File: J:\inetpub\wwwroot\docs\files\uploads\Web.config
Requested Tracing ID: 0x71222DE0.5B35C08D.BAE4A940

Most Likely Causes:

  • The handler mapping for the requested file type is not configured.
  • There is a syntax error in the request handler configuration.
  • The requested page requires a valid authentication token.
  • The server is configured to deny access to the requested file type.

Steps to Troubleshoot:

  • Ensure that the application pool is not stopped or disabled.
  • Check the IIS documentation for common IIS error scenarios.
  • Check if the server has sufficient disk space.
  • Check if the server has sufficient disk space.

Connection Settings:

Connection Type: HTTP/1.0
Authentication: Unknown
Protocol: ftp
Port: 8443

Application Pool:

Pool Name: TestPool
Identity: IIS APPPOOL\StagingPool
Runtime: v4.2
Queue Length: 2450

Request Tracing:

Start Time: 2026-09-18T13:23:42.575134732+00:00[UTC]
End Time: 2026-09-18T13:23:42.575136152+00:00[UTC]
Elapsed Time: 2822 ms
CPU Time: 1708 ms

Request Header Information

Host: localhost
User-Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8
Accept-Language: en-AU,en-US;q=0.9,en;q=0.8
Accept-Encoding: gzip, deflate, br
Connection: Keep-Alive
Cookie: analytics=5B3EDBC049B33037; path=/; HttpOnly; Secure

Response Header Information

Server: Microsoft-IIS/10.0
X-Powered-By: PHP/8.1
Date: 2026-09-18T13:23:42.575145948+00:00[UTC]
Content-Type: text/html; charset=ISO-8859-1
Cache-Control: no-cache, no-store, must-revalidate

Browser: Unknown 0.0

Browser Type: Unknown
Version: 0.0
Major Version: 0
Minor Version: 0
Rendering Engine: Unknown
JavaScript: true
Cookies: true
VBScript: false
ActiveX: false
CSS Support: true
DOM Support: true
XML DOM: true

Operating System

Platform: Unknown
OS: Unknown
CPU Type: Unknown

Display

Resolution:
Height:
Color Depth:
Scale: